Welcome to AWARENESSbites,
your one-stop-shop to Deaf Awareness
e-Learning resource
What is AWARENESSbites?
With up to 1-in-6 of the population being *deaf (having a hearing loss to some extent), many of your services users may face barriers to accessing ‘civic/civil’ society. The ultimate aim of AWARENESSbites is to improve ‘customer’ experience by providing learning material that will increase awareness of issues faced by and improve communication with D/deaf, hard of hearing and deafblind people who access your services.
AWARENESSbites provides an On-line/E-Learning relevant, up to date, and where possible, domain specific materials with real life examples on issues affecting communication in a range of every-day situations such as health, social care, housing etc and offers appropriate tactics/solutions that can be used to assist and remove barriers.
AWARENESSbites provides you with access to a wealth of experience that spans over 30 years!
With around 1 in 6 of the population being deaf – are your services ready? – They can be!
Who is AWARENESSbites aimed at?
AWARENESSbites is aimed at staff providing public facing front-line services. This can be in the public sector, industry and commerce, further and higher education – indeed, anywhere that communication takes place between a service provider and a member of the public.
It is also very useful for the workplace where deaf people are employed.
What is AWARENESSbites not?
AWARENESSbites is not a replacement for formal face-to-face or attendance at training programmes where staff would clearly benefit from a more practical-based approach and/or a formal accredited/certificated course.
On completion – it does not ‘qualify’ participants to act as ‘interpreter’ for deaf or deafblind people – it does however raise many issues that service providers/members of staff would clearly benefit from.
Throughout this on-line resource you will see the ‘QUiCKbites’ logo appearing – this is to highlight what we feel you should know or some important factoid or providing truths behind some of the myths around deafness.
* The term ‘deaf’ encompasses all deaf and deafblind people i.e. Deaf BSL users, deafened, hard of hearing people and those who may be classed as deafblind either with a genetic or acquired dual sensory loss.
